Tatiana sells microwave ovens. She asked a prospective customer, "If I could show you how can you use microwave containers that have metal in them, would you be interested?" She was using a(n) _____ question within the SPIN approach.

Tatiana sells microwave ovens. She asked a prospective customer, "If I could show you how can you use microwave containers that have metal in them, would you be interested?" She was using a(n) _____ question within the SPIN approach.





A) implication
B) interest
C) need-payoff
D) problem
E) situation








Answer: C


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